Office Hours

Case Studies

PROFIT INSIGHT® Office Hours new online chat room connects you to the company’s diverse group of banking, experience and payments experts. It is free, anonymous and available 24 hours a day.


Team Member Expertise/Office Hours

Tom Bennett
Senior Managing Director

Retail and commercial banking

Tom's expertise spans product management, new product development, margin management, fee income management, product profitability, mergers and integration, research and analytics.


Every Tuesday
9AM - 11AM EST (UTC-5)

Chat with Tom on Tuesday

Susan Canfield, CSSBB

Retail and commercial banking

Susan is a Certified Six Sigma Black Belt with a proven track record of driving growth, reducing risk, improving operating efficiencies, and increasing profitability. She led several initiatives focused on providing insight into methods of process, inspection and data monitoring.

The After Lunch Bunch 

Every Wednesday
1PM - 3PM EST (UTC-5)

Chat with Susan on Wednesday