How Profit Insight used transactional data analysis and global market experience to identify and implement revenue opportunities.
A leading UK fintech had achieved significant growth in its lending portfolio and wanted to increase revenue per account to support further product development and continued growth.
With a growing customer base and increasing transaction volumes, the client wanted to understand whether there were opportunities within its existing systems, processes and transactional data to generate additional revenue.
Profit Insight conducted an in-depth review of system settings and transactional data to identify revenue leakage and other opportunities for revenue optimizsation.
Our analysis included detailed reconciliation of interest charges to identify where revenue opportunities existed within the existing portfolio.
Importantly, Profit Insight supported the client beyond the initial recommendations, working alongside the team through governance and implementation to help turn the identified opportunities into tangible results.
The analysis identified three simple-to-execute system setting changes.
Following implementation, these changes generated more than £7.5 million in incremental revenue in the first year.
Profit Insight's global experience and deep understanding of market practices also helped identify the root cause of inconsistent customer experiences, providing the client with additional insight beyond the initial revenue opportunity.
£7.5M+
Incremental first-year revenue
3 System setting changes implemented
End-to-end support
From analysis through governance and implementation