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Our Focus

Consumer Banking

We turn over every stone to find revenue you should be generating from your existing portfolios.

 

Uncover new ways to boost your bottom line.

Throughout all banking business functions, opportunities to boost your bottom line exist in obscure places. Our experienced analysts look in the “hard-to-find” places, evaluating fee methods, product construct, systems and service structures to find earnings leakage and provide alternative solutions to turn any gaps into market-leading revenue generators.

  • Optimize fee and interest revenue without adding more scrutiny
  • Reduce risk in the dynamic regulatory environment
  • Examine and validate account and transactional activity and behavior
  • Review general ledger for anomalies often explained or revealed during data mining
  • Analyze pricing and billing parameters
  • Assess methodologies, rules, and policies through expert analysis
  • Benchmark performance and cost drivers against peers and industry standards

Consumer Banking Strategic Areas

Through collaboration with clients, PROFIT INSIGHT recommends low risk, locally compliant earnings enhancement solutions that deliver substantial financial lift to our clients.

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    Deposits

    Gain awareness and insight to enhance deposit revenue drivers.
    Deposits

    There is a direct correlation between the overall health of a financial institution and the health of its deposit business. Through our analytical approach, we ensure your financial institution is capturing all possible deposit income based on the existing product/fee structures, approaches and supporting processes.

    We evaluate new and alternative approaches to improve your organization’s earnings based on market characteristics, competitive landscapes, and company objectives. All pricing and billing parameters are analyzed; assessment methodologies, rules and policies are dissected; and performance and cost drivers are benchmarked against peer and industry standards.

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    Loans

    Improve the performance of your loan portfolios.
    Loans

    Earnings optimization and enhancement helps identify untapped opportunities to boost your bottom line.

    • strong growth in customers and accounts
    • higher net interest income
    • increased revenue per active account
    • incremental non-interest income
    • improved efficiency

    Not only will we help uncover revenue leakage and positively impact areas facing challenges, we will help quantify new performance opportunities across the entire customer life cycle, beginning with acquisition.

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    Payment Cards

    Uncover revenue leakage and create new opportunities from current payment card portfolios.
    Payment Cards

    Revenue leakage in payment card portfolios is common given the complexity of product offers, loyalty programs and pricing structures. Maintaining and improving the profitability of payment card products has never been more challenging. We will help:

    • Eliminate revenue leakage
    • Improve returns from existing assets
    • Improve ROI from newly implemented, focused solutions
    • Understand and evaluate each revenue component underlying the program
    • Create a balanced set of recommendations to optimize loyalty offers and the underlying program costs
    • Review terms and conditions, fee collections, system parameters, product offerings and back office processes
    • Ensure regulatory compliance
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    Operations

    Increase retention and customer engagement by improving their “experience” while minimizing costs and maximizing throughput and efficiency.
    Operations

    Processes can become deeply embedded into an organization without fully understanding their relation to key objectives. Many processes can create friction points which impact a customer's product satisfaction. We streamline operations and make sure all parts of your processes contribute to your key objectives and increase perceived customer value. In doing this, you will:

    • Minimize costs
    • Maximize throughput, efficiency, and profitability
    • Accelerate new product "go to market" time frames
    • Provide world class customer experience
    • Ensure your card management system parameters are accurate
    • Apply optimized and consistent company policies, avoiding institutional liability and regulatory penalties
Deposits

There is a direct correlation between the overall health of a financial institution and the health of its deposit business. Through our analytical approach, we ensure your financial institution is capturing all possible deposit income based on the existing product/fee structures, approaches and supporting processes.

We evaluate new and alternative approaches to improve your organization’s earnings based on market characteristics, competitive landscapes, and company objectives. All pricing and billing parameters are analyzed; assessment methodologies, rules and policies are dissected; and performance and cost drivers are benchmarked against peer and industry standards.

Loans

Earnings optimization and enhancement helps identify untapped opportunities to boost your bottom line.

  • strong growth in customers and accounts
  • higher net interest income
  • increased revenue per active account
  • incremental non-interest income
  • improved efficiency

Not only will we help uncover revenue leakage and positively impact areas facing challenges, we will help quantify new performance opportunities across the entire customer life cycle, beginning with acquisition.

Payment Cards

Revenue leakage in payment card portfolios is common given the complexity of product offers, loyalty programs and pricing structures. Maintaining and improving the profitability of payment card products has never been more challenging. We will help:

  • Eliminate revenue leakage
  • Improve returns from existing assets
  • Improve ROI from newly implemented, focused solutions
  • Understand and evaluate each revenue component underlying the program
  • Create a balanced set of recommendations to optimize loyalty offers and the underlying program costs
  • Review terms and conditions, fee collections, system parameters, product offerings and back office processes
  • Ensure regulatory compliance
Operations

Processes can become deeply embedded into an organization without fully understanding their relation to key objectives. Many processes can create friction points which impact a customer's product satisfaction. We streamline operations and make sure all parts of your processes contribute to your key objectives and increase perceived customer value. In doing this, you will:

  • Minimize costs
  • Maximize throughput, efficiency, and profitability
  • Accelerate new product "go to market" time frames
  • Provide world class customer experience
  • Ensure your card management system parameters are accurate
  • Apply optimized and consistent company policies, avoiding institutional liability and regulatory penalties

Consumer Banking Solutions

Strategies that boost your bottom line.

Earnings Optimization

Revenue leakage in your business can lead to weakened financial performance. Through earnings optimization, we find leakage opportunities in your business activities and take action to correct with the goal of reducing costs and maximizing your financial growth.

Data-Driven Advisory

When it comes to driving future performance and strategic planning for your business, observing and analyzing your data will drive the most successful, consistent results. We work with our clients’ transaction level data to identify and develop customized strategies and market-leading tactical solutions to deliver measurable improvements to the bottom line.

Operations and Platform Efficiency

By delivering exceptional customer experiences and streamlining processing and operations, you are able to run the business more proficiently and efficiently. We take a holistic view of operating components, platform capabilities, customer touchpoints and downstream processes to identify tactical improvements, which produce direct savings and ensure investment is maximized.

Getting Started

It’s easy.
We uncover the growth potential in your existing portfolios.
Schedule a Call
Contact Us
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Schedule a Call

We will discuss your portfolios and business challenges to identify areas where we can help.

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Solutions & Implementation

We create a customized set of tactical solutions to help you enhance earnings, and we work alongside your team to ensure a successful implementation.

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Ongoing Partnership

We continue to proactively monitor your portfolios’ performance and bring new ideas to help you thrive. We become a trusted partner invested in your long-term success.

Consumer Banking - Client Success

Success stories from a few of our clients

"National Bank in South Africa increases revenues while facing new regulations because PROFIT INSIGHT delivered strategies worth a collective annual benefit of ZAR180 million."

A national bank in South Africa

Earnings Optimization – Deposits, Card, Current Account

"PROFIT INSIGHT helped this top 10 North American bank mortgage lender identify over $20 million of annual benefit value in an intense and aggressive competitive market."

A top 10 North American bank mortgage lender

Operations Optimization – Mortgage Lending
All Case Studies

Our Insights

Stay ahead on the latest trends in financial optimization

September 22, 2020
“Everything can be done online or via mobile” is what customers hear, but actual experiences can quickly become a point of friction. 
September 1, 2020
Consumer spending is down. Profits and margins are near all-time lows. What should banks do?
August 11, 2020
Just about everyone on our team has been in consulting for many years – in some cases decades - and have seen how markets change,

Ready to start improving financial performance?

Schedule a Call