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    Using powerful, data-driven analytics & strategies to improve performance for global financial institutions in Consumer Banking, Credit Cards & Payments

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    Insights Series

    Explore market updates for bank and financial institutions who are looking to uncover incremental earnings enhancement opportunities

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    A Matter of Time

    Will fintech democratize the payment space, reducing the dominance of branded credit and debit cards, so consumers become channel agnostic?...
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    Canaries in the Coal Mine

    After Fed rate increases, economists predicted increased revenue for banks, but rising rates can be a slippery slope....
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    Customer Experience

    Can't Get No Satisfaction

    In recent years, pandemic-related issues and the risk of financial stress have contributed to declining credit card satisfaction.
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    Earnings Optimization

    Halftime

    As we reach the halfway point of 2022, it is a reflection point, looking back and forward.
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    Managing Through Payments Adversity

    Bad Moon on the Rise?

    As interest rates rise to temper inflation, banks and consumers are feeling the changing economy's effects and potential of a recession.
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    Driving Earnings Growth

    Rising Rates: Lifeline or Mirage?

    Central banks have raised short-term interest rates with more increases expected throughout 2022 which will boost bank earnings and offer a
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    Driving Earnings Growth

    Rising Tide or Shallow Water?

    Banks and credit unions posted record returns in 2021 but a combination of inflation and reduced fee income may challenge 2022 performance.
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    Driving Earnings Growth

    Overdraft Income: Gone Baby Gone!

    For decades banks have used overdraft and NSF fee income to drive earnings. Now that this is ending, what will banks do?
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    Managing Through Payments Adversity

    Leaving 2021 Behind

    As 2022 beckons, we review issues affecting banks and other payment providers that will continue to drive strategy in the new year.
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    Driving Earnings Growth

    BNPL: Can Banks Compete?

    BNPL has grown exponentially and can allow banks to provide greater flexibility to existing customers but also allow fintechs to further
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    Customer Experience

    PayPal’s New Super-App: Turning Up the Heat

    Given its collaborative approach to working with banks and issuers, it makes sense to deepen the connections offered by PayPal and not view
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    Customer Experience

    Traditional Versus NeoBanks – Who’s the Champion and Who’s the Challenger?

    COVID forced banks to develop new low-touch ways of serving clients. Meanwhile many traditional banks have lost millennial clients
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